Privacy Policy

Grafton Smile Care (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through our website.

This Privacy Policy explains what information we collect through our website, how we use it, and the choices you have regarding your information.

Information We Collect
Information You Voluntarily Provide

When you use our website, you may voluntarily provide information such as:

Name
Phone number
Email address
Information submitted through contact forms or appointment request forms
Automatically Collected Information

We may automatically collect certain information when you visit our website, including:

IP address
Browser type
Device type
Pages visited
Time spent on the website
Referring website addresses

This information may be collected using cookies, analytics tools, or similar technologies.

How We Use Your Information

We may use the information we collect to:

Respond to inquiries or appointment requests
Provide customer service
Improve website functionality and user experience
Monitor website performance and traffic
Communicate regarding office updates or services

We do not sell your personal information to third parties.

Cookies and Analytics

Our website may use cookies and third-party analytics services, such as Google Analytics, to understand how visitors use the site and improve functionality.

You can choose to disable cookies through your browser settings. Disabling cookies may affect certain website features.

Third-Party Services

Our website may include links to third-party websites or integrations such as:

Online appointment scheduling platforms
Payment processors
Social media platforms
Mapping services

We are not responsible for the privacy practices or content of third-party websites or services.

Data Security

We take reasonable measures to help protect the information submitted through our website. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

HIPAA Notice

Submitting information through this website does not automatically create a doctor-patient relationship. Please avoid sending sensitive medical or personal health information through unsecured website forms or email unless specifically instructed.

Children’s Privacy

This website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children through the website.

Your Rights and Choices

You may contact us at any time to:

Request access to information you submitted
Request correction or deletion of your information
Opt out of future communications
Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our website practices, please contact us.